Squarespace Contact Form: How to Add and Set One Up

To add a Squarespace contact form, click Edit on your page, click Add Block, and select Form. Then click the pencil icon on the block to edit the fields, and open the Storage tab to choose where submissions get sent.

Adding the Squarespace contact form block

Click Edit on the page, then add a new section or pick an existing one.

Click Add Block and select Form from the block list. A default form drops in with a few standard fields.

To change it, hover the block and click the pencil icon, then choose Edit Form Fields. From there you add, remove and reorder fields by dragging them.

The Design tab controls how the form looks, including field style and button placement. Save the page when you're done.

Setting up where submissions go

This is the step people skip, and then wonder why they never got an inquiry.

In the form editor, open the Storage tab. This is where you tell Squarespace what to do with submissions.

You can send them to an email address, store them in a Google Sheet, add them to a Squarespace email list, or connect them to another tool. Email is the sensible default, and a Google Sheet alongside it is a good backup, since an email that gets filed or filtered is gone.

Then test it. Fill in the form on the live site and confirm the notification arrives, including checking your spam folder. Every designer has a story about a client whose form was quietly broken for months.

How many fields to actually use

Every field you add costs you submissions. That's the whole trade.

For most service businesses, name, email and a message box is enough. You can ask everything else on the call.

Phone number is worth including only if you'll actually call. Budget and dropdown qualifiers are worth it if you get too many unsuitable inquiries and want fewer, better ones, which is a legitimate reason to add friction on purpose.

What isn't worth it is asking how someone heard about you, or their company size, or anything else you're collecting out of curiosity. If you don't act on the answer, delete the field.

What happens after someone submits

Two settings worth setting properly.

The confirmation message is what visitors see after submitting, and the default is generic. Replace it with something that tells them what happens next and when. "Thanks, I'll reply within one business day" prevents the follow-up email asking whether it went through.

You can also redirect to a page instead, which is useful if you want to track conversions in analytics or say something longer.

If you'd rather people book time directly than send a message, a scheduling embed usually converts better for service businesses. That's what runs on my own contact page, with a form underneath for anyone who'd rather write.

Spam and deliverability

Squarespace forms include basic spam filtering, which handles most of it. If you start getting junk anyway, adding a required message field with a minimum length helps, since most bots fill short fields only.

The other thing to check is that notifications actually reach you. Form notifications come from Squarespace's servers rather than your own domain, so they occasionally land in spam. Send a test, and if it lands wrongly, mark it as not spam once and add the sender to your contacts.

Frequently asked questions

Where do Squarespace form submissions go?

Wherever you set in the Storage tab: an email address, a Google Sheet, a mailing list, or a connected tool. If you never set it, submissions can go nowhere, so always send a test.

Why am I not receiving form notifications?

Either storage was never configured, or the notification is landing in spam. Check the Storage tab first, then your junk folder.

Can I add a file upload to a Squarespace form?

Yes, file upload is one of the available field types on current plans, which is useful if you need briefs or documents up front.

How many fields should a contact form have?

As few as you can get away with. Name, email and a message covers most service businesses, and every extra field costs you completions.

Want a contact page that actually converts, with booking and a form that gets tested? Book a free call and take a look at how mine is set up while you are there.

I'm Dylan, the designer behind Highr Labs and a Squarespace Circle Platinum Partner. I build custom Squarespace sites for businesses in Utah and across the US. More about me, or book a free call if you want to talk through a project.